General Problems

Searching our database

Help us help you

Picture download speeds

Print time

Using the maps

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Database and Map Help
General Problems:

If you are having trouble viewing our webpage, make sure your browser is up to date. Older versions of certain browsers may not allow you to view or use parts of our website. If you have updated your browser and are still having problems, please contact us. Our PDF maps require Adobe Reader. The current version is available from the link below.

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Searching our database:

You are more likely to find the person you are looking for by searching with just the last name. The name of a person in our records may not be the name he or she was known by. Some people are listed under more than one name because they may have remarried. Others like to be buried using their maiden name. Discrepancies in name usage cause the first name and middle name searches to be inaccurate. Also, if you are unsure of the date of birth, date of death, or date of interment, it is best to search using just the name. If you only know what block, section, or mausoleum the person you are looking for is located in, use only block, section, or mausoleum to search. For example, if you search using only the block "Althea", only people located in "Althea" will show up on the results page. The date of birth, date of death, date of interment, block, section, and mausoleum search options are to help you find the person you are looking for if a name only search is unsuccessful.

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Help us help you:

If you have additional questions about your search and are planning to stop by our office, a printed interment record of each person you are looking for can help. This will allow us to find the information you are looking for in a timely manner.

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Picture download speeds:

Pictures of markers and family monuments in our database are large in size. The large size helps to keep the quality of the pictures. The larger size helps to make some of the markers easier to read. Pictures can take up to 6 minutes to download on a 56K modem connection.

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Print time:

The large picture size may cause the page to print slowly. The computer has to send the information to the printer in order for it to print. A larger amount of information, or the larger the file, will cause the sending of information to take longer. Only click the print button once and be patient. Sorry for the inconvenience.

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Using the maps:

Clicking the "Go To Map" button on an internment page will take you directly to the block or section of the cemetery where that person is located. Riverside Cemetery is divided into "Blocks" and "Sections". The block/section tells you which part of the cemetery a person is located. Each block/section is divided into sections and/or rows. Each section/row is divided into spaces and/or lots or plots. If a lot is divided, the compass will tell you on which part the person is located. If a person is located in a mausoleum, there will not be a diagram. You can find the both public mausoleums on the map in the "Main Gate".

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